Esportes Gaming Brasil has received multiple honours at the ClienteSA Awards 2026, with the group securing Gold and Silver awards alongside a Personality of the Year accolade for Director Maria Neves.

The Gold award recognised the company's work on responsible gaming and intelligent customer monitoring, while Silver celebrated the evolution of its customer service operations.

"This recognition validates the work of many people, built through listening, team development and a commitment to delivering the best possible customer experience. In a constantly evolving market, putting the customer at the centre of every decision is fundamental to the way we operate," said Maria Neves.

EGB also took part in the ClienteSA X-Summit, contributing to conversations around responsible gaming and customer care. During a panel moderated by Neves, representatives discussed how Brazil's regulated betting market is driving higher standards in consumer protection through compliance, technology and specialist support services.